Consumers found furniture to find problems, find furniture stores found that manufacturers have to withdraw, but the mall has refused to take responsibility; marked solid wood furniture, consumers buy home and found that in addition to panel solid wood, the rest are man-made board, negotiations When the manufacturers refused to return the product on the grounds of "line regulations," consumers bought the furniture and asked the manufacturer to provide the furniture specification. The manufacturer refused to provide it on the ground that he did not know it. In the future, these common damages to consumer interests in the furniture consumption market in the city will be curbed, and consumers can use their newly released rules to protect their rights and interests. Last month, the Shanghai Furniture Industry Association announced the revising of the three furniture industry rules to restrict operators' behaviors of various types of irregular business operations. These three rules are the “Three Guarantees Liability Rules for Shanghai Furniture Industry Products” (hereinafter referred to as “Three Guarantees Rules”), “Product Labeling Rules for Shanghai Furniture Industry” (hereinafter referred to as the labeling rules), and the civilized service rules for the Shanghai furniture industry. (Convention) (hereinafter referred to as the "Civilization Convention").

"Three Guarantees" rule: who sells and who is responsible for

The “Three Guarantees” rule stipulates that producers and sellers shall be responsible for providing necessary services to consumers in accordance with the principle of “who sells and who is responsible”. Producers and sellers must properly handle consumers’ inquiries and complaints, and they must not The “Three Guarantees” rule is clear, and the venue renter should bear the joint and several liability for the quality of furniture sold by the site lessee before the termination of the lease contract. Within one year after the person withdraws from the venue, the venue renter shall continue to bear the joint and several liability for the product quality.

The "Three Guarantees" rule also specifies that the "three guarantees" period for furniture products is one year. The natural breakage, mildew, and haze of glass and mirrors occurred for six months, and the occurrence of active worms in plates was two years. After two repairs of the same product failed to meet the quality standards should be replaced. The product repair period is recalculated from the date of replacement. After the same product has been repaired or exchanged for two times, it still cannot meet the quality standards; if it cannot be exchanged within the specified time limit, it shall be retired if it fails the inspection.

The “Three Guarantees” rule also stipulates consumer complaints. It should be clarified that a written complaint should prevail. At the same time, producers and sellers are required to receive written complaints from consumers. They should follow the principle of “who accepts and who answers” ​​for seven days. The clear answer to "repair, exchange, and retreat" is given within 20 days after the reply or within the agreed time limit.

Labeling rules: The name must be marked according to the national standard or line label

The labeling rules require that furniture products must have product instructions. The content of the manual must meet the requirements of the G B5296.6-2004 standard. If the national or industry standard specifies the name of the product, the name of the product shall be used to identify the product. If it has not been specified, the common name of the furniture industry shall be used for identification.

The labeling rules strictly stipulate that the consumer's opinions are the largest all solid wood furniture and all-leather furniture. Except for the mirror pallets, the furniture made of the same log sawn wood can be called solid wood furniture; except for the bottom of the sofa seat. In addition, all the sofas covered with the same natural animal leather can be called full leather sofas.

The labeling rules clearly stipulate the labeling of wood furniture materials. Redwood furniture should be marked according to the species identification specified in the national standard G B18107-2000. For other types of furniture, the common name of the materials and the origin of the labeling materials should be marked. For example: American hardwood, Brazilian wood, South American hardwood, Southeast Asian mixed wood, northeastern or southwestern wood, etc.

Civilization Convention: Establishing a Self-discipline for the Industry

The Civilization Convention requires producers and operators to operate honestly and in good faith, so that they can clearly and clearly mark the price tag of the Shanghai furniture industry; the sale of furniture products must be invoiced, product certification, product "three guarantees" certificates and certificates Developed product instructions.

The civilized conventions also require that the real conditions of the relevant goods and services, contact telephone numbers, and the name of the service assignee should be publicly displayed in a conspicuous place on the business site; the rules and regulations of the service shall be announced and the supervision of consumers shall be accepted.

The Civilization Convention also makes provisions for the sales of the order forms. It is stipulated that the advance payment for fixed furniture products cannot exceed 20% of the purchase price.

Furniture Brands Plate Furniture Wood Furniture Glass Mahogany Cloth Sofa Furniture

KMP Cat Parts

KMP Cat Parts,Cat Engine Parts,KMP Cat Stamping Parts,Custom KMP Cat Parts,CAT Spare Parts

JINING SHANTE SONGZHENG CONSTRUCTION MACHINERY CO.LTD , https://www.sdkomatsudozerparts.com