Wuyuan Water Treatment Service Commitment
Adhering to the business philosophy of "customer first, service first, quality excellence, hard work and dedication", Wuyuan adheres to the principles of honesty, pragmatism and innovation, and provides customers with full-time professional technical support and services before, during and after sales. . Our pre-sale, in-sale, and after-sale technical support and services include : â—† Detailed analysis of your raw water quality, water consumption, to provide you with the best design. â—† Help you determine the product's requirements for water hardness, conductivity, and electrical resistivity to ensure smooth production. â—† State-of-the-art process, equipment and control technology for maximum productivity. â—† Design and recommend the water treatment system that best suits your needs, based on your conditions, including the budget and space requirements of your project. â—† Choose from advanced processes, equipment and control systems to provide you with the most cost-effective water treatment system. â—† According to your needs, we also recommend the use of water recycling, recycling systems and wastewater neutralization treatment to reduce water waste and improve economic efficiency. â—† We are fully responsible for the installation, commissioning and water quality testing of the equipment. â—† We will provide detailed operation manuals to fully train operators and maintenance personnel. â—† We regularly analyze the data about the operation of the equipment and return to and assess the health of the system. â—† We will continue to innovate water treatment equipment products and services to meet the needs of customers for all living and production water needs. â—† We have sufficient stock to provide you with spare parts quickly and efficiently. â—† The entire water treatment system is guaranteed for one year and is maintained for life; the following conditions are not covered by the warranty: equipment consumables, man-made damage and others such as Product failure or damage caused by force majeure such as natural disasters (such as earthquakes, fires, etc.); Establish a service card, regular telephone call back and free on-site maintenance services, and provide you with comprehensive technical advice and services; After receiving your request for repair, Wuyuan will contact you within 4 hours. In the provincial city, the service personnel of the designated maintenance organization will meet the fault within 12 hours.
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