What should I do if the wireless bridge crashes during operation?
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February 24 08:09:39, 2024
Wireless bridges are currently in a dominant position in the security industry. The use of wireless bridges currently accounts for 90% of the wireless monitoring market. The more they are used, the more problems will occur, such as crashes and dropped calls. The problem of unstable wireless bridges is actually not the case. Most of these problems have nothing to do with the hardware of the wireless bridge. Let me introduce how to deal with the crash of the wireless bridge.
1. Check whether the power supply of the wireless bridge is normal
When the wireless bridge is not working, we first check whether the power supply of the wireless bridge is normal. If it is not normal, first check whether the power supply is burnt out. You can try a POE power module. If it is a power problem, just replace it. If the power supply is unstable, it is also easy to cause a crash. Check the power supply and try to stabilize the power as much as possible.
2. Check the settings of the wireless bridge
Locally ping the address of the wireless bridge to see whether it is normal and whether there is packet loss. Check the cause of the wireless bridge. Locally ping the peer address to see whether it is normal and whether there is packet loss. The solution is as follows: adjust the bridge power; adjust the wireless angle; change the wireless channel to reduce interference.
3. Check whether the switch meets the demand
If the problem cannot be solved by the above methods, you can check the switch again. Some low-end switches simply cannot meet the requirements for data transmission, leading to congestion during data transmission. In this case, we can check whether the video image is not connected to the switch, whether there are still crashes, dropped packets, etc. If it is normal, then there must be a problem with the switch.
4. Check if the total bandwidth of your transmission equipment is overloaded
Under normal circumstances, when we provide you with a solution, we will consider your site environment to select equipment, and recommend equipment for you under the condition of ensuring that your images are normally transmitted. However, some customers do not operate according to the requirements. In order to save costs and reduce reception, this leads to overload of the wireless bridge at the receiving end, resulting in crashes and disconnections. In this case, you can find the after-sales team of Tengyuan Zhituo. Provide technical support.
After the above four-step investigation, most of them can solve the problem of wireless bridge crashes. If after the above explanation, the user will not be able to operate, then you can also find Tengyuan Zhituo, our professional technical team will provide you with a more complete solution.